A casual Sunday stroll through Home Depot is usually enjoyable, unless you’re an employee who’s had enough of their job—like Andrew, a young cashier who clearly reached his breaking point.

Andrew, likely working a summer job at the home improvement store, became the center of an intense altercation with a customer. His manager repeatedly called out his name in an effort to calm him down, but things only escalated from there.

The conflict began when two customers at the checkout asked Andrew to verify a product’s price. Instead of assisting them, Andrew suggested they check it themselves, which did not sit well with the customers.

At some point, Andrew’s manager stepped in to de-escalate the situation. However, Andrew was not in the mood to back down. The customer complained, “We asked you to check the price, and you said ‘no.’” Andrew shot back:

“I didn’t say ‘no.’ I said, ‘Can you get a picture for me,’ and you turned it into a big deal. I told you to get a f***ing picture.”

That profanity set the tone for the rest of the heated exchange. The customer retorted, “You work here, buddy.”

The use of “buddy” only seemed to agitate Andrew further. He replied:

“I don’t give a f*** if I work here, bro. Get the f*** out of my face.”

Andrew punctuated his words by angrily flipping an item off the checkout counter, adding dramatic flair to the already intense situation. Despite the manager’s attempts to diffuse the tension, Andrew stormed off, announcing:

“I quit. I f***ing quit. I don’t give a f***.”

As Andrew exited, the customer made one last comment: “Good, you should quit. Then I’ll come back.”

Adding a touch of humor to the chaotic scene, the customer wore a T-shirt featuring the character “Grumpy” from *Snow White and the Seven Dwarfs*. The irony was not lost on viewers.

The video of the incident quickly went viral, prompting users to discuss the situation online. Some sympathized with Andrew, tagging Home Depot in their comments:

“Andrew can’t leave the register. How is he supposed to check the price?” asked one user.

“Make Andrew employee of the month!” another suggested.

A third user argued, “The customer is NOT always right. Give this kid a leadership role!”

Interestingly, a GoFundMe page was set up for Andrew, raising over $13,000. In January 2024, a Facebook comment from someone who knew him revealed:

“I know Andrew well. We went to school together. He’s a great guy. I met him recently, and he’s starting a business with his cousins.”

The incident highlights a broader trend: since the pandemic, employees are less willing to tolerate disrespectful behavior from customers. Retail workers are quick to defend themselves, even if it means quitting on the spot.

As for Andrew, he may have left Home Depot, but it’s clear he’s gained a lot of public support—and perhaps a fresh start.

Take a look at the viral video:

If you’re in need of a cashier, Home Depot might have a new vacancy.